Effective Date: April 30, 2025
1. Introduction
Mylabs.care (“we”, “our”, or “us”) values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or use our website or services.
2. Information We Collect
- Personal Information: Name, age, gender, contact number, email ID, address, etc.
- Health Information: Diagnostic details, prescriptions, test results, etc.
- Payment Information: Billing details, payment mode, transaction ID, etc.
- Usage Information: IP address, browser type, device data, pages visited.
3. Use of Information
We use your data to:
- Provide lab and diagnostic services
- Manage bookings and test reports
- Send reminders and updates
- Improve our services and user experience
- Comply with legal obligations
4. Sharing of Information
We do not sell your data. We may share your information with:
- Diagnostic partners and phlebotomists for test processing
- Payment gateways for processing transactions
- Government or regulatory bodies when required by law
5. Data Security
We employ industry-standard security measures (encryption, firewalls, access controls) to protect your data.
6. Your Rights
You may request to view, modify, or delete your data. Contact us at info@mylabs.care.
7. Cookies
We use cookies for functionality, performance, and analytics. You can control cookie usage through browser settings.
8. Updates
We may update this policy. Changes will be reflected on this page with the revised date.
